Elikianet is a healthcare access, pharmacy-management, and community platform designed to help people connect, communicate, discover medication-related information and pharmacy services, participate in community features, and help pharmacies manage their operations.

This Privacy Policy explains how Elikianet collects, uses, stores, and shares information when you use the Elikianet platform and the services currently made available through it.

Elikianet is continuing to develop and improve its services. As new features or services become available, this Privacy Policy may be updated to reflect changes in our information practices.

Account and Profile Information

When you create or use an Elikianet account, we may collect information such as your name, email address, phone number, profile photo, location information you choose to provide, account type, profile details, and other information you choose to add to your account.

Some account types may provide additional professional, educational, business, or verification information when those details are needed for the services available to that account.

Authentication Information

Elikianet may allow you to sign in using email and password or supported third-party authentication providers such as Google, Facebook, or Apple.

When a third-party authentication provider is used, authentication is handled through that provider and Elikianet's authentication infrastructure. Elikianet receives the account information necessary to create, identify, or authenticate your account, such as your name, email address, account identifier, and profile image when made available by the provider.

Elikianet does not receive your Google, Facebook, or Apple password.

Social and Community Information

When you use Elikianet Social and other community features, we may process information that you choose to create, share, or interact with.

This may include profile information, posts, comments, photos, videos, stories, short-form content, reactions, follows, connections, tags, saved content, and other interactions with users or content.

We may also process information associated with those interactions, such as whether content has been viewed, liked, saved, shared, or responded to, when necessary to operate the service, maintain user connections, support safety and moderation, and improve the Elikianet experience.

Some content may be visible to other users or to the public depending on the feature and the visibility or audience settings associated with the content.

Messages and Communications

When you communicate with another user, a pharmacy, or Elikianet through the platform, we may process and store the contents of those communications and related information such as the participants, time, attachments, message status, and information necessary to maintain the conversation.

Communications submitted through support channels may also be retained as necessary to respond to requests and maintain appropriate support records.

Pharmacy and Business Information

Pharmacies and other eligible business accounts may provide information such as business name, contact information, address, location, opening information, licensing or verification information where required, business images or logos, and other information necessary to create and operate the business account.

Some pharmacy information is intended to be publicly discoverable so users can locate pharmacies and access information about available services.

Medication and Inventory Information

Pharmacies may use Elikianet to manage medication and inventory information.

This may include medication names, brands, dosage forms or strengths where applicable, stock quantities, availability, packaging information, pricing, batch or expiration information where used, and other operational information needed to manage pharmacy inventory.

Selected medication-availability and pharmacy information may be displayed to users when necessary to provide medication-search and pharmacy-discovery services.

Reservations, Orders, Sales, and Receipts

When users and pharmacies interact through medication reservations, orders, sales, or receipt-related functionality that is available through Elikianet, we may process information necessary to manage that interaction.

This may include medication requested or purchased, quantity, pharmacy information, customer or account information where applicable, transaction amounts, currency, status, and receipt information.

The information collected depends on the specific feature being used.

Location Information

Elikianet may process location information that you or a pharmacy provide, such as city, region, country, business address, or pharmacy location.

Location information may be used to support functions such as pharmacy discovery, medication availability, local results, account information, and other location-relevant services.

When location services provided by a device or third party are used, their operation may also be subject to the privacy practices and permissions of those services.

Content You Provide

Depending on the features available to your account, you may choose to upload or share photos, videos, documents, files, profile information, posts, comments, messages, and other content.

You should consider the intended audience before sharing information through public or community-facing areas of Elikianet.

Technical and Service Information

Elikianet and service providers supporting the platform may process technical information necessary to operate, authenticate, secure, troubleshoot, and maintain the service.

The platform may also use browser or device storage where necessary for functions such as maintaining sessions, remembering application state, supporting carts, or storing user preferences.

The exact technical information processed may depend on the device, browser, service provider, and feature being used.

Elikianet may use information to:

• create, authenticate, and maintain user accounts;
• provide profile and account functionality;
• operate Elikianet Social and community features;
• help users discover people, pharmacies, medication availability, and relevant content;
• enable communication between users and pharmacies and between users where supported;
• operate pharmacy-management and inventory tools;
• support medication reservations, orders, transactions, and receipts where those features are available;
• verify eligible business or professional accounts;
• provide customer and account support;
• personalize and improve the user experience;
• operate moderation and safety functions;
• detect, investigate, and prevent misuse, fraud, abuse, or security threats;
• troubleshoot, maintain, analyze, and improve Elikianet;
• develop analytics, forecasting, and operational insights;
• understand medication availability, usage, and access trends where appropriate;
• comply with applicable legal obligations; and
• protect the rights, safety, security, and integrity of users, pharmacies, Elikianet, and others.

Information generated through pharmacy-management services may help Elikianet understand patterns relating to medication availability, inventory movement, demand, and medication-use trends.

Elikianet may use appropriate pharmacy operational information to improve pharmacy-management services, medication accessibility, analytics, forecasting, and related platform functionality.

Where appropriate, aggregated or de-identified information may also be used to understand broader medication-access, medication-use, operational, or public-health trends.

Elikianet does not need to disclose proprietary algorithms, analytical methods, forecasting techniques, or internal technical processes in order to provide these services.

Certain information on Elikianet is intended to be shared with other users or made publicly discoverable.

Depending on the relevant feature and your selected audience or visibility settings, this may include profile information, posts, stories, short-form content, comments, reactions, and other community activity.

Pharmacies may also make information such as business name, location, operating information, services, and selected medication availability publicly discoverable.

Before sharing information through public or community-facing features, you should consider whether you are comfortable making that information available to the selected audience.

With Other Users and Pharmacies

Elikianet may share information with another user or pharmacy when doing so is necessary to provide a service or interaction that you request.

For example, information related to a medication request, reservation, transaction, receipt, message, connection, or social interaction may be made available to the users or pharmacy involved in that interaction.

Publicly, When You Choose to Share

Content or profile information that you publish to a public or shared audience may be visible to other people according to the settings and functionality of the relevant feature.

Service Providers

Elikianet relies on service providers and technology partners to support functions such as hosting, authentication, file storage, communications, email delivery, location functionality, security, and other technical services.

These providers may process information as necessary to provide services to Elikianet.

Elikianet does not publicly disclose proprietary infrastructure details that are unnecessary for users to understand our privacy practices.

Legal, Safety, and Security Reasons

Information may be disclosed when required by applicable law, legal process, or a valid governmental request, or where reasonably necessary to investigate fraud, abuse, security threats, violations of our terms, or risks to users, Elikianet, or others.

Business Changes

If Elikianet participates in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate protections.

Sale of Personal Information

Elikianet does not sell personal information for monetary consideration as part of its current business model.

Elikianet uses technical and organizational safeguards intended to help protect information against unauthorized access, misuse, alteration, loss, or disclosure.

Access to protected areas of the platform requires authentication, and access controls are used to restrict certain information and functionality based on the relevant account, role, permissions, and relationship to the information.

No online service can guarantee absolute security.

Users are responsible for protecting their login credentials and should promptly contact Elikianet if they believe their account or information has been compromised.

Elikianet retains information for as long as reasonably necessary to provide and maintain its services, protect platform security and integrity, fulfill legitimate operational requirements, resolve disputes, and comply with applicable legal obligations.

When an account is deleted, deactivated, suspended, or otherwise closed, some information may remain temporarily or for longer periods where reasonably necessary for account recovery, security, fraud prevention, legal compliance, recordkeeping, dispute resolution, or protection of users and the platform.

Different categories of information may be retained for different periods.

Elikianet does not make a public promise of a specific permanent-deletion timeline unless that timeline is expressly provided for the relevant service or request.

Depending on your location and applicable law, you may have rights concerning your personal information.

These may include the right to request access to, correction of, or deletion of certain personal information, or to request information regarding how your information is used.

Elikianet also provides account, profile, audience, and content controls where available that may allow users to manage certain information directly.

Privacy-related inquiries and requests may be submitted to: privacy@elikianet.com

Elikianet may need to verify your identity before fulfilling certain privacy or account-related requests.

Certain Elikianet functions depend on third-party services that provide authentication, infrastructure, communications, location functionality, content delivery, or other technical capabilities.

When you interact directly with an independent third-party service, including authentication providers such as Google, Facebook, or Apple, that interaction may also be governed by the third party's own privacy policy and terms.

Elikianet is not responsible for independent websites, applications, or services that it does not control.

Elikianet is a developing platform and its services will continue to evolve.

New features may involve different information practices. When changes materially affect the information covered by this Privacy Policy, we may update the Policy before or when those features become available.

The existence of internal, experimental, developmental, or unreleased functionality does not mean that such functionality is currently offered to users.

We may update this Privacy Policy from time to time as Elikianet evolves, as our information practices change, or as legal requirements develop.

When the Policy is updated, the "Last updated" date will be revised.

Where appropriate, we may provide additional notice of material changes.

For questions, concerns, or requests relating to privacy or personal information, contact:

privacy@elikianet.com

For general product or account support, contact:

support@elikianet.com